Our Winter Newsletter is available now!
- Glenn shares the CEO message and a recap of 2024
- The AGM in 2025 is announced and
- We are seeking qualified applicants for our board of directors
You may have heard about the Canada Post mail service disruption due to strike.
We want to ensure that you are aware of the various ways you can continue to access your account information in the event of a postal service disruption.
Due to mail delivery being effected, members will not be able to send or receive financial documents by mail, and the distribution of monthly statements and cards will be delayed.
We encourage you to take advantage of the support and services VantageOne offers to keep you informed and in touch:
- Sign up for e-statements, ask us how!
- Call us
- Utilize Online Banking & our Mobile App
- Visit us in branch
- Night Deposit
- ATM service
- Online Chat – click the conversation bubble in the lower right of your screenPotential Canada Post Strike Canada Post strike updates can be found at: www.canadapost.ca
Colouring Contest from November 1 to November 30
Stop by one of our branches or print off a colouring sheet here to bring in!
Youth 12 & under could win 1 of 4 prizes of $50 deposited into a youth BOO$T savings account.
Financial Literacy Event at the Vernon Library
Join us and local community partners for a special reading of our youth financial literacy book The Adventures of Cashman and SuperSaver.
- As seen in the local news here: Community can cash in on Financial Literacy Month in Vernon – Vernon Morning Star
- and here on Global News: Ask an Expert: Financial literacy for young kids | Watch News Videos Online
About the Book
Loonie and Toonie each want a new bike, but they don’t have enough money. Good thing Cashman and Supersaver are here! Supersaver likes to save her money up, while Cashman chooses to spend his. Can Loonie and Toonie earn enough for new bikes with the help of the superheroes? Using familiar scenarios and timeless characters, The Adventures of Cashman and Supersaver introduces children to the basic financial concepts of earning, spending and saving. Kids can practice what they have learned with interactive fun learning worksheets! Read a recent news article featuring the book here.
Move your business account to VantageOne and take advantage of these limited time offers:
The Commercial Welcome Bonus includes up to:
$500 Cash from VantageOne Credit Union when you open an operating account plus obtain one other product from the list below:
- Telpay cash management services (accounts payable, accounts receivable, payroll management and more) with 3 months of free transactions and waived application fee
- 8760 merchant services to accept credit, debit, and online payments with 3 months of free terminal rental
- Collabria credit card with First Year Annual Fee Rebate and 5,000 Welcome Points
The total value is estimated at over $1,000!
Ask us for further details!
Already a member? You can earn up to $1,000 when you refer your friends, learn more here.
Phone
Local calls: 250.545.9251
Toll free: 1.888.339.8328
*Earn up to $1,000. For new commercial members, self-employed individuals or for-profit corporations only.
*Terms & conditions apply. Offer subject to change at any time.
For a current listing of scams, please visit the Canadian Anti-Fraud Centre.
——- December 10, 2024 ——–
Canada Post Scam Alert
With the Canada Post strike and the holiday shopping season underway, Canadians are facing a fresh wave of scams, particularly delivery scams, as fraudsters take advantage of the situation to trick people into parting with their money.
Here’s how these scams work and how you can protect yourself:
How the Scams Work:
- Phishing Emails or Texts: Scammers often send fake emails or text messages claiming to be from Canada Post or another delivery service. They might tell you there’s an issue with your delivery or that customs fees are due. The message will typically include a link to a fake website where you’ll be asked to enter personal information, like credit card details or your address.
- Fake Delivery Notices: Another common scam involves receiving a fake delivery notice, either in the mail or digitally. These notices might claim that a package couldn’t be delivered and that you need to pay a fee to have it rescheduled or released. Some even create a sense of urgency by stating that your package will be returned or destroyed if you don’t act quickly.
- Fake Tracking Links: Fraudsters may also provide fake tracking numbers that lead to a fraudulent website. The website might look like an official delivery site, but it’s designed to steal personal information or install malware on your device.
How to Identify Bad Actors:
- Check the Source: Official communications from Canada Post will always come from an official domain (e.g., “@canadapost.ca”). Be wary of messages from unfamiliar email addresses or numbers.
- Look for Red Flags: Watch for urgent messages that ask for personal details or payments. Legitimate companies will never ask you to pay for services through strange or untraceable methods (like wire transfers, cryptocurrency, or gift cards).
- Spelling and Grammar: Scammers often make mistakes in spelling, grammar, and formatting. Official communications are usually professionally written.
- Verify Tracking Information: If you receive an email or message with a tracking number, double-check it on the official Canada Post website by entering it directly. Don’t click on any links in the message.
How to Protect Yourself:
- Do Not Click on Links: Avoid clicking on suspicious links in emails, texts, or messages, especially those asking for personal information or payment.
- Verify Contact Information: If you receive a suspicious message claiming to be from Canada Post, contact their customer service directly using official contact details to verify the legitimacy of the message.
- Use Secure Payment Methods: Never provide payment details through unsecured channels. Always use secure payment methods and look for HTTPS in the URL before entering any personal information online.
- Report Scams: If you’ve been targeted by a scam or have received suspicious communications, report it to the Canadian Anti-Fraud Centre (CAFC) or the Canadian Radio-television and Telecommunications Commission (CRTC).
With the rise in scams during busy seasons like the holidays, being vigilant and cautious is crucial to avoid falling victim to fraud.
——- October 21, 2024 ——–
Local Online Marketplace Scam
Local police have issued a warning to the public following several people in the Okanagan falling victim to a scam that originates from local online marketplace buy and sell sites.
How does the scam work?
- You as the seller, post an item for sale online.
- You are contacted by “the buyer” offering to pay you full price for the item you are selling.
- “The buyer” claims they will e-transfer the funds to you, asking you to check your email for the notification.
- In the email, there is a link that once clicked, takes you to a “legitimate-looking” banking webpage.
- The seller is then asked to enter their banking information along with their phone number to receive a verification code through a text message
- Once that information is entered, scammers then have direct access to your bank account and can transfer funds out.
How can you avoid this scam?
Police recommend that the sale of online marketplace items be done in a public place with cameras.
If you have fallen victim to a scam, please reach out to your local RCMP detachment Vernon North Okanagan detachment – British Columbia (rcmp-grc.gc.ca)
Protect yourself from fraud, learn more here.
Referrals = Rewards for current members!
Current members can earn $50 per successful referral, up to a maximum of $1,000*!
There are 2 easy ways to participate:
- Online – fill in this form with your friend’s phone number and we will reach out to discuss the Welcome Bonus & book an appointment. Make sure you give your friends a heads up that we will be calling!
- In person – Visit a branch or call us and pick up some referral cards to give to your friends. Ask them to bring it with them to their appointment (or Print this form)
Reminder: Ask your friend to bring in their referral card or provide our staff with your full contact details at the time of the account opening so that you can get your reward!
How do you get paid?
- If the friend you refer completes the New Member Welcome Bonus step one within 60 days, you will have your $50 deposited into your account within two weeks from the requirements being met.
*Terms & Requirements
- Offer is valid for successful account openings only. New members must reach all requirements in step 1, in order to trigger the referral bonus to you. Learn more about the New Member Welcome Bonus here.
- This offer is for a limited time only and is subject to change at any time.
- Ask us for further details!
Program Details
New members can earn up to a $600* Welcome Bonus!
How does it work?
- Open an account with VantageOne.
- Meet the requirement in the 1st Tier and earn $200. (Note: All Tier 1 must be met first before moving to Tier 2, Tier 1 must be completed within 60 days)
- Meet the requirements in the 2nd Tier to earn the second $200, for a grand total of $400
- Meet the requirements in the 3rd Tier to earn the third $200, for a grand total of $600!
- Tier 1 Two Items from below:
- Set up an auto credit (Payroll, Pension, etc)
- Set up a pre-authorized debit to go through the account (Utility, Property Tax, etc.)
- Tier 2 Two Items from below:
- Overdraft
- Term Deposit or Investment (VOCU side) – $500-$1,000
- Registered Product (TFSA, RSP, RIF, RESP, RDSP)
- Activated Collabria Credit Card from VantageOne
- Mortgage/Loan
- LOC
- Tier 3 One Item:
- Investment with VantageOne Financial of a minimum of $25,000 in investments or any Life/Disability Insurance
Eligibility
- Age 19 years or older.
- Meet minimum standards to open an account with VantageOne
- Has not been a Consumer member with VantageOne or not a member for at least 3 years
- Equity requirement must be met
- Six month hold on all Welcome Bonus Amounts
- Tier 1 must be completed within 60 days to move to the next Tier, All remaining Tier requirements must be completed within 90 days of the open of the account
- *For new consumer members.
- Terms & conditions apply. Offer subject to change at any time.
Please call us or visit us in branch to learn more!
In an era marked by rapid change and an evolving financial landscape, VantageOne Credit Union proudly commemorates its 80th anniversary as a committed champion of community-centric, member-focused financial services. Since 1944, VantageOne has steadfastly served our communities with a commitment to financial empowerment, member support, and community enrichment.
“It’s an honour and a privilege to reflect on this incredible journey, from our humble beginnings back in 1944 to the thriving institution we are today competing in growing markets,” said Glenn Benischek, CEO of VantageOne Credit Union.
“Eighty years ago, a small group of visionaries came together with a shared dream: to create a financial cooperative that would serve the needs of our community and the returning veterans from World War II. Our founders believed in the power of people helping people, neighbours helping neighbours, and it’s that spirit of cooperation and mutual support that has guided us ever since.”
Over the decades, VantageOne has grown and evolved, adapting to the changing needs of our members and the broader financial landscape. We’ve weathered economic storms, embraced new technologies, and expanded our services – all while staying true to our core values of trust, integrity, and member-focused service.
“As we celebrate this milestone, it’s important to acknowledge the contributions of the many individuals who have shaped our credit union over the years. From our dedicated staff, past and present, to our committed board members, the local business community and our loyal members – each of you has played a vital role in our success.” added Mr. Benischek.
“Thank you for placing your trust in us. Your loyalty and support have been the driving force behind our growth and success. We are honored to serve you, and we remain committed to being our members’ financial neighbour.”
Join us in any of our branch locations to celebrate on July 10th!
VantageOne Credit Union is pleased to declare dividends and patronage through our “Good Neighbour Rewards” totalling $557,000 for eligible members.
“As a member-owned financial institution, our primary focus is always on delivering value to our members,” said Glenn Benischek, CEO of VantageOne Credit Union. “Returning a portion of our profits to members demonstrates our commitment to shared prosperity and community reinvestment while continuing to strengthen our position as a trusted financial partner in the communities we serve.”
VantageOne Credit Union remains steadfast in its commitment to providing competitive financial products and services while upholding the cooperative values that define our identity.
“We believe in the power of cooperative banking to empower the financial well-being of individuals and communities,” added Mr. Benischek. “These dividends and patronage rebates are a tangible expression of our cooperative principles in action, reinforcing the mutual benefits of membership in our credit union.”
The “Good Neighbour Rewards” will be deposited in member’s accounts starting on June 25.
Questions? or want to learn more: contact us.
Not a member yet?
Where you bank matters, learn more about the benefits of joining VantageOne Credit Union here.
What is it?
Transactional 2FA is an additional layer of security that will help your money safe from online fraud by requiring an additional 2FA code when performing high risk transactions within online banking.
Some members share computers, use public wifi, give their passwords to family or forget to log out of their banking sessions, transactional 2FA will help protect our members in these instances when their accounts are vulnerable.
Why?
Online fraud is not going away and it is becoming more advanced, helping keep our members money safe and secure is our first priority!
Please contact us for more information